Last updated: September 17, 2026
Pingdu Lashes respects your privacy. This policy explains what information we collect when you contact us, how we use it, and the choices available to you.
Information We Collect
When you submit an inquiry, contact us by email, WhatsApp or social media, we may collect your name, company name, country, email address, telephone or WhatsApp number, product requirements, order information and any files or messages you choose to provide.
How We Use Your Information
- To respond to inquiries and prepare quotations.
- To recommend products, samples, packaging and order options.
- To communicate about product development, production, delivery and repeat orders.
- To protect the website, prevent spam and maintain business records.
- To comply with applicable legal and regulatory obligations.
Cookies and Website Data
The website may use essential, analytics and performance technologies to operate the site, understand visits and improve content. Browser settings can be used to restrict cookies, although some website functions may be affected.
Sharing and International Transfers
We do not sell personal information. Information may be shared only with service providers that help us operate the website, email, hosting, logistics or business communications, and when required by law. As an international supplier based in China, information may be processed or stored outside your country.
Data Retention and Security
We retain inquiry and business correspondence only as long as reasonably necessary for quotations, orders, customer service, legal obligations and legitimate business records. We use reasonable administrative and technical measures to protect information, but no online transmission is completely risk-free.
Your Rights
Depending on your location, you may request access, correction, deletion, restriction or a copy of your personal information, and may withdraw consent where consent is the legal basis. These rights may be subject to legal exceptions.
Contact Us
For privacy questions or requests, email pingdulashes@gmail.com or contact us through the contact page.